Warranty Policy
At Shahinian Jewelry, we take pride in the quality and craftsmanship of our handmade jewelry. We want you to enjoy your pieces with complete peace of mind. That’s why we offer the following warranty:
- Quality Assurance: Every piece of our handmade jewelry is meticulously crafted using the finest materials and techniques. We guarantee that your jewelry will be free from defects in craftsmanship and materials upon receipt.
- 10-Day Return Policy: If you’re not completely satisfied with your purchase, you may return it within 10 days of receiving it. We’ll be happy to issue an exchange or refund.
- Lifetime Repair Warranty: We understand that accidents can happen. If your jewelry ever needs repair due to normal wear and tear, we offer a lifetime warranty for repairs. Simply contact us, and we’ll guide you through the process.
- Care Instructions: To ensure the longevity of your jewelry, we provide detailed care instructions with each purchase. Following these guidelines will help maintain the beauty and quality of your handmade piece.
Please note that our guarantee does not cover damage caused by improper care, misuse, or accidents. For warranty claims or returns, please contact service@shhinianjewelry.com